This document outlines the rules, rights, and responsibilities governing your use of the my bet platform. Please read it carefully before registering or using any of our services.
Effective Date: 1 January 2026 | Version: 3.2 | Language: Bahasa Malaysia
A quick summary of what you need to know before reading the full document
My bet accepts members aged 18 and above only. Registration by underage individuals is strictly prohibited, and any account found to be in breach of this requirement will be closed immediately.
Each individual is permitted to hold only one active account at my bet. Owning multiple accounts may result in all associated accounts being frozen and any existing balances being forfeited.
All deposits and withdrawals at my bet are processed exclusively through approved Malaysian payment methods — Touch 'n Go eWallet, GrabPay, DuitNow, and FPX. All transactions must be made using an account in the member's own name.
All my bet bonuses and promotions are subject to the specified rollover requirements. Any attempt to abuse the bonus system — including hedge betting — will result in the cancellation of the bonus.
While my bet provides best-in-class security infrastructure, members are responsible for keeping their own passwords and login credentials confidential. Do not share your account information with anyone.
The outcome of all games and bets on my bet — whether slots, Live Casino, Malaysia Super League Sports Betting, or lottery — is final once the round or event has concluded.
Welcome to my bet. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and my bet ("Platform", "We", "Company"). By registering, logging in, or using any part of the my bet platform, you are deemed to have read, understood, and agreed to be bound by all Terms set out herein. If you do not agree with any part of these Terms, please discontinue your use of the my bet platform immediately.
By using the my bet platform, you unconditionally accept these Terms and Conditions and all related policies, including the Privacy Policy and Responsible Gaming Policy. These Terms apply to all services offered by my bet, including but not limited to slots, Live Casino, Sports Betting, online lottery, and roulette.
My bet reserves the right to update or modify these Terms at any time without prior notice. Continued use of the my bet platform following any such changes constitutes acceptance of the revised Terms. It is the member's responsibility to review these Terms periodically to stay informed of the latest conditions in effect.
Important Note: These Terms are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the my bet platform shall be resolved through the procedures established by us.
To register for and use the my bet platform, you must meet all of the following eligibility requirements:
My bet reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. Failure to provide the requested documents within the specified timeframe may result in account suspension until verification is complete.
my bet strictly prohibits registration and use by underage individuals. Should we find that an account has been registered by or used on behalf of a minor, the account will be closed immediately and all balances and winnings will be forfeited.
Each individual is only permitted to hold one (1) active account at my bet at any one time. Registering multiple accounts, whether using the same or different names, email addresses, phone numbers, or other personal details, is strictly prohibited.
During the registration process, you agree to:
My bet is not liable for any losses arising from your failure to keep your account login credentials secure. If you forget your password, use the "Forgot Password" function available on the my bet login page.
| Verification Type | Required Documents | Processing Time | Status |
|---|---|---|---|
| Basic Identity Verification | National ID / MyKad | 1–2 business days | Required |
| Proof of Address | Utility bill / bank statement | 1–3 business days | Required (withdrawal) |
| Payment Method Verification | E-wallet screenshot / bank statement | Instant – 1 day | Required |
| Advanced KYC Verification | Additional documents if requested | 2–5 business days | Case-dependent |
My bet supports a wide range of popular deposit and withdrawal methods in Malaysia. All financial transactions must be carried out using a method registered in the member's own name. The use of third-party accounts is strictly prohibited.
my bet reserves the right to suspend or place a hold on withdrawal processing for security review and fraud prevention purposes. In such cases, our team will contact the relevant member within 24 hours.
My bet offers a variety of bonuses and promotions to its members. All bonuses are subject to rollover requirements (wagering requirements) that must be met before any withdrawal from the bonus balance can be processed.
Hedge betting — placing bets on both opposing sides of an event or game simultaneously to guarantee a risk-free win — is strictly prohibited on my bet when fulfilling bonus rollover requirements. Such conduct is considered an abuse of the bonus system.
Members found to be hedge betting or manipulating bonuses in any form will have all active bonuses voided, their account frozen, and in serious cases, their account permanently closed with all remaining balances forfeited.
All bets placed on the my bet platform — including slots, live casino, Sports Betting (Malaysia Super League, EPL, badminton, e-sports), lottery, and roulette — are subject to the following rules:
My bet also reserves the right to restrict or prohibit betting by any member where suspicious betting patterns are identified or where the integrity of the platform may be compromised.
The following activities are strictly prohibited on the my bet platform. Violations may result in permanent account closure and legal action where applicable:
My bet reserves the right to suspend or close any member's account without prior notice under the following circumstances:
Members may also choose to close their account at any time by contacting the my bet customer support team. Before closure is processed, all active bonus rollover requirements must be fulfilled, or the relevant bonuses will be forfeited. Any valid cash balance remaining in the account will be transferred to the member within 5–7 business days upon completion of the verification process.
The my bet platform is provided "as is" and "as available". my bet makes no guarantee that the platform will always be free from errors, interruptions, or data loss. That said, we are committed to minimising disruptions and delivering the best possible experience for all members.
Betting involves financial risk. my bet encourages all members to gamble responsibly. For more information, please visit the Responsible Gambling us.
My bet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the my bet platform. Members will be notified of material amendments via their registered email or in-platform notification.
Continued use of the my bet platform following any amendment to the Terms constitutes acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before the amendment takes effect.
For any enquiries, complaints, or feedback regarding these Terms and Conditions, please contact the my bet customer support team via:
My bet aims to respond to all enquiries within 24 hours on business days and within 48 hours on weekends and Malaysian public holidays.
My bet is committed to operating with full transparency and fairness. With a clear understanding of our Terms, you can play with greater confidence and peace of mind. Register now and claim your exclusive welcome bonus!